Domoranda

DATA RIGHTS

Your account. Your home information. Your choices.

Use this page to understand and request access, correction, export, deletion, or another privacy choice that applies where you live.

Effective July 13, 2026

Requests you can make

  • Access: ask what categories of personal information we have and how we use or share them.
  • Copy or export: ask for a portable copy of eligible account and home information.
  • Correction: ask us to fix inaccurate personal information.
  • Deletion: ask us to delete eligible personal information and close the account if requested.
  • Consent or marketing choices: withdraw an optional consent or stop optional marketing email.
  • Appeal or complaint: ask us to review a denied request or explain how to contact an applicable privacy authority.

Your exact rights depend on where you live and how the information is used. We honor rights required by applicable law and may voluntarily provide the same tools more broadly.

How to send a request

EMAIL

support@domoranda.com

Use “Privacy request” in the subject. Tell us the account email, the right you want to use, and the state or country where you live.

You can unsubscribe from optional marketing using the link in the message without making a formal request. Essential account, security, billing, and requested maintenance messages may continue while the account is active.

Identity verification

Before disclosing or deleting data, we may ask you to verify access to the account email or provide other information already associated with the account. Do not send a password, full payment-card number, government ID, or Social Security number unless we specifically explain a secure, lawful need and method.

Authorized agents and household accounts

An authorized agent may submit a request where law allows. We may ask for signed permission and still verify the request with the account holder. If several people share a home, each person’s account and communications are handled separately; control of a property does not automatically grant access to another person’s account.

Timing, appeals, and no retaliation

We confirm receipt and respond within the period required by applicable law. We aim to resolve straightforward requests within 30 days, but complex or verified-agent requests can take longer. If we deny all or part of a request, we explain the reason and any available appeal process. We do not discriminate against you for using a privacy right, though deleting required account data can make the service unavailable.

Information we may need to keep

A request may not remove information that must be kept for security, fraud prevention, legal claims, tax and transaction records, enforcing agreements, protecting others, or another lawful exception. De-identified information and protected backups may remain until their ordinary deletion cycle. We explain material limits in our response.